Privacy Policy
Welcome to Our Privacy Policy!
At hotels-sa.com (operated by Sky Wings Digital, Lda), we highly value your privacy and want to explain in a simple and transparent way how we handle the information you entrust to us while browsing our website. We know that privacy texts are usually long and boring, but we promise to be as clear and informal as possible!
Data We Collect
When you visit hotels-sa.com, some statistical information is automatically collected through cookies from services like Google Analytics, StatCounter, and Google Search Console. These data include:
• Which pages you visited and for how long;
• Which browser and device you are using (e.g., Chrome on a PC or Safari on a mobile);
• The website you came from (if you clicked on a link to reach us).
All this information is anonymous – we don’t know who you are, we only see general statistics. For example, we might know that 100 people visited page X on a given day, but not who those people are. Our goal is to better understand how visitors use the site, never to identify anyone individually.
If you contact us through the website form or by emailing hotels-sa@gmail.com, we will receive the information you provide. Typically, this includes your name, email address, and your message. Rest assured: we use this data only to respond to you and address your inquiries.
How We Use This Data
The collected data is used exclusively for statistical analysis and to improve user experience. This means that the anonymous navigation information helps us understand:
• Which pages or content are most popular;
• What we can improve to make the site more useful and user-friendly;
• Whether our changes are effective (e.g., if we add a new button, we can see if users click on it).
In short, this data helps us make hotels-sa.com a better site for you and all visitors. We do not use the data for any other purposes. You will never receive spam from us, and we do not create individual user profiles.
If you contacted us via the form or email, the data you provided (such as your name and email) will only be used to respond to your message. We do not use your contact information for unsolicited advertising.
Data Sharing
We do not share your personal data with third parties. The data we collect (whether through cookies or direct communication) remains restricted to our team and the analytics services we use.
This means we do not sell, trade, or distribute your information to anyone. The only "sharing" occurs with the analytics tools we mentioned (like Google Analytics and StatCounter), but they use the data solely to provide aggregated reports. They cannot use your data for their own purposes or personally identify you.
In summary, aside from these essential analytics tools, no one else has access to your data. Privacy is a serious matter for us, and we keep your information secure and confidential.
Your Data Rights
As a hotels-sa.com visitor, you have the right to know what data we have about you and to request its deletion when possible. Since we collect generic and anonymous data, we often cannot associate access records with a specific individual. However, if you have contacted us and provided your email or other personal information, you may request:
• Confirmation and access: You can ask whether we store any personal data (such as your email from a previous contact) and request a copy of that information.
• Deletion: If we have any personal data of yours (such as a contact email), you can request its removal from our records.
To exercise these rights, just contact us (details below). We will respond as quickly as possible and do our best to fulfill your request. Remember, for completely anonymous access data (such as Google Analytics statistics), we cannot identify or remove individual records. But for identifiable data, we will comply with your request.
Cookies and Tracking
As mentioned, we use cookies to collect website usage statistics. Cookies are small text files stored on your computer or mobile device when you visit a site. They serve various purposes, and in our case, they help us better understand general browsing behavior (through Google Analytics, StatCounter, etc.).
You are not required to accept cookies. Each browser (Chrome, Firefox, Safari, etc.) allows you to manage cookies as you see fit. You can:
• Block cookies: Configure your browser to refuse all or specific cookies.
• Delete cookies: Remove stored cookies anytime through your browser settings.
• Receive alerts: Some browsers allow you to be notified when a new cookie is about to be saved, so you can decide whether to accept it.
Just a heads-up: If you completely disable cookies, some parts of the website may not function 100%. Some features may require cookies to remember your preferences. However, in general, you can still browse hotels-sa.com without major issues, even if you block our cookies (which are only for statistics anyway).
Contact
We are always available to answer any questions regarding privacy, data, or the website itself. If you:
• Have any questions about this Privacy Policy;
• Want more details about the data we collect;
• Or want to request access to or deletion of your data;
Please don’t hesitate to contact us! You can send us a message via the contact form on our website or email us at hotels-sa@gmail.com. We promise to respond as soon as possible and assist with whatever you need.